Returns

Return policy?

We, due to the nature of both our products and business, cannot offer refunds or returns on any product. 

All our products are up to a high standard, and due to slight colour changes through the screen, or sizing differences, we cannot issue refunds as they did not turn out how you wanted as all products are emulations of the design we put up online. 

Did I make a mistake on my custom text necklace?

We cannot refund custom text mistakes as they are final once sent to our manufactures. 

Changed my mind?

Once you order has been engraved or shipped, we cannot cancel or refund your order. 

 

Question?

If you have your concerns or your product is completely defective we will look into this for you of course: lavandulashelp@gmail.com 

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